Order Process — Simple, Transparent, and Stress-Free
When you’re buying aluminium containers — whether it’s for a new product launch or to replenish your wholesale stock — the last thing you want is confusion.
Our step-by-step order process keeps everything clear, fast, and professional, so you know exactly what’s happening at each stage.
Think of us as your project partner, guiding you from the first inquiry to the moment your containers arrive at your door.
📩 1. Inquiry & Consultation
Tell us what you need — size, shape, quantity, custom printing, packaging type — or even just your idea.
We’ll respond within 24 hours with solutions, suggestions, and initial pricing.
✅ For OEM orders: send your design files, logo, or product drawings.
✅ For ODM orders: send reference images or sketches.
🧾 2. Quotation & Sample Confirmation
We prepare a clear quotation — no hidden costs.
If needed, we’ll produce samples so you can check size, quality, and printing before bulk production.
💡 Tip: Samples usually take 3–7 days depending on complexity.
✍ 3. Order Confirmation & Payment
Once you approve the samples, we send a Proforma Invoice.
You make the deposit payment (usually 30%), and we book production in our schedule.
🏭 4. Production
Our factory team begins manufacturing according to your approved design and specifications.
We’ll send production updates with photos or videos, so you can see progress in real-time.
🔍 5. Quality Control
Before shipment, our QC team checks:
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Size & shape accuracy
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Printing quality & logo position
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Packaging & labeling correctness
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Compliance with food safety standards
🚚 6. Shipping & Delivery
We arrange sea freight, air freight, or courier based on your requirements and timeline.
You receive all shipping documents and tracking details for a smooth import process.
💼 7. After-Sales Support
We’re here even after delivery — whether you need reorder assistance, feedback handling, or new product development.
📅 Typical Lead Times
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Standard OEM orders: 10–20 days after deposit & sample approval
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ODM new product development: 20–35 days including mold making
🗂 Quick Overview of the Process
1️⃣ Inquiry → 2️⃣ Quotation → 3️⃣ Sample → 4️⃣ Order & Payment → 5️⃣ Production → 6️⃣ QC → 7️⃣ Shipping → 8️⃣ After-sales
❓ FAQs About Ordering
Q: Can I order different sizes in one shipment?
A: Yes, mixed sizes are possible as long as total quantity meets MOQ.
Q: Do you help with import paperwork?
A: Absolutely — we provide all required documents for customs clearance.
Q: What’s the smallest order you accept?
A: For custom products, usually 5,000–10,000 pcs depending on size.
